Welcome to JamboChat

First of all, welcome to JamboChat, the official communication tool of the 2023 National Jamboree!

 

What is JamboChat?  Well, JamboChat is an implementation of the Rocket.chat platform, which provides  seamless communication through all levels of the Jamboree organization. It allows for very large group communications, and shows discussion from various channels, each of which corresponds to a part of the Jamboree structure. There is a recommended mobile app for Rocket.Chat (available for Android and iOS) which enables you to browse conversations, reply to messages, and collaborate with your team.  Since there is wide-spread WiFi throughout the Jamboree areas, you can easily maintain contact.  Using the single JamboChat tool allows everyone to be on the same page and not relying on one group for texts, another for emails, etc.

 

What are the next steps?

  1. Check your email
  • You will soon receive an email to the account used for your Jamboree registration, with the subject line “Welcome to 2023 BSA Jamboree”
  • Within the email is a button to “Login”. Click on that button to get to the BSA Jamboree signin page.
  • You need to establish a password for JamboChat which will not affect your other Jamboree or my.scounting account passwords
  • In the lower left side, click on the “Forgot your password?” link
  • Enter your same email address you used for the JamboChat Welcome note. Click only once on “Send instructions”.
  • You should then receive an email with the subject line “2023 BSA Jamboree – Password Recovery”, which will have a “Forgot your password” with a red “Reset” button. Click on the button and set your password.
  • You will then get the JamboChat main page. Please click on the box with the green dot to the left of the JamboChat home. You will then see your JamboChat username next to the green dot. Please make a note of your

 

  1. Once you have set your new password for JamboChat, you can begin using the App on your mobile device

 

  1. Discover your “Channels”
    • Channels are the streams within JamboChat upon which messages flow. There are several channels which everyone will have:
      1. all-JST – this is the primary channel for all critical and important Jamboree-wide announcements and updates. Please do not “mute” this channel in the event of any emergency or critical situation.

 

  1. jst-roundtable – this is an open forum for ALL JST members. Messages sent here will be delivered to all 3,000 staff members. It’s the one place to post messages or questions in the hope that someone may be able to answer.  However, most people will probably want to “mute” this channel if the chatter becomes too much. To mute this, or any channel, within the app, do the following:
    1. Click on the channel name in your stream of channels
    2. Click on the channel name in the header to display the Actions panel
    3. Click on Notifications to display the Notification Preferences panel
    4. “Disable Receive Notification”, set “in-app Alert” to Nothing
    5. Exit back out to the 2023 BSA Jamboree main channel panel

 

  • all-<pillar>-announcement – this is a special channel for notices for your entire pillar, such as Program, Administration, Medical, etc. These messages are directly from your pillar’s main leadership

 

  1. other channels – these are based on where you are within your pillar’s organizational structure. You may also be assigned to additional channels joining JST members from within your pillar or elsewhere in the Jamboree.

 

  1. Youth Protection is EVERYONE’S Responsibility!
    • There is a dedicated core of JST members under the age of 18 serving at this Jamboree. They can be identified within JamboChat with a Y- in front of their user name, such as Y-johnny.scout. 
    • Adults over the age of 18 must follow the BSA’s Youth Protection Guidelines and not engage in any private communication channels one-on-one with youth members, either within JamboChat or using any other app. Per Scouting’s Barriers to Abuse, two deep leadership always applies, including online communications, text, phone calls, chat, IM, etc. must include another registered leader or parent for all communication with JST Youth Staff.
    • Messages within your JST functional channels are not private and are seen by all the adults and youth in that channel. It is within the BSA guidelines to have an open adult to youth conversation in there, just like having a conversation around a dining hall table.
    • Note: in addition to system monitoring, the parents of the youth members will be given instructions on how to log into JamboChat to see their Scout’s activity.

 

For support, you can email [email protected]